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Well let me tell you how great they are here my wife and I traded our car in Granville was awesome. Gave me a great offer on our car, I know when it’s time to trade our car in I’ll be definitely coming back to see Granville. I’ve had my 2017 Chevy Impala serviced a few times here I’ve never had any issues. Always friendly at customer service [...]
It was an easy buying experience. Had a disappointing drive home as the check engine light came on shortly after leaving dealership. They are being helpful in trying to get the issue rectified however . Car was missing carpeted floor mats that were advertised but not sure what or anything they are doing about that. Overall I'm happy with the car and [...]
After my car accident I had no idea what to do about another vehicle. Shayne walked me through the whole process, even telling me about insurance I didn't know I had! The minute I walked in OMS I knew I was in the right place. I told Shayne what I was looking for and he found me the right vehicle. I also dealt with Steve who did my financing, and helped [...]
I had the pleasure of dealing with Mike from OMS. If anyone is in the market for a great GM vehicle, he is your guy to talk to. Mike made the whole process so easy. He wasn’t super pushy, he took his time and let us take ours. He was extremely specific in explaining everything regarding our situation, and the vehicle we ended up purchasing from him. [...]
Great service and wonderful staff. Easy appointment plus I wasn't given service I didn't need (after they reviewed my work orders from the dealership at my last address). Now, if only their system was linked with all other GM dealerships like Toyota does, that would help customers. God bless.
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